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Known Bugs & Issues for the Stream+ (CM-7600 CM7600)

Here is a list of common issues with Android TV on Stream+ and external apps.  External apps are not built or operated by Channel Master, please report issues directly to external app developers.

 

Channel Master Stream+ Hardware:

  • Known Issues: None

 Android TV Operating System::

  • Latest Android TV / Stream+ firmware version: 7.0-1.3.8 (Release Date: 01/18/2019) How to install: Watch Video
    • Known Issue:  There are no known hard drives with compatibility issues, at this time. February 2019. See List.
    • Known Issue: Random recording failure. (Researching, possibly Live Channels issue)
    • Latest remote control unit firmware version: 15897-12
      • Known Issues: None
  • Feature Requests:
    • Support for watching recordings on other devices over home network. (Researching)
    • Add Netflix App. (Sent Netflix request)
    • Add Amazon Prime Video App. (Sent Amazon request)
    • Add DirecTV Now app. (Sent DirecTV request)
    • To request support for an app, please contact the App developer directly and request for Android TV support on the Channel Master Stream+ device.  To include 'data logs' to help Google address your issue, 'Send Feedback'. 

 External Apps:

  • "Google Live Channels" App Latest Version : 1.19.0 14 day guide.
    • Known Issues: None 
    • Please note; There are some apps available, like PlutoTV, and you can add those channels to the guide. If you integrate the PlutoTV channels into your guide, then you will only be able to see 2 days of OTA Antenna channels. Not 14 days
  • 'Live Channels' Feature Requests:
    • Ability to watch a recording in progress, from the beginning. (Request being reviewed by Google)
    • Add antenna signal meter feature in "Google Live Channels" banner. (Request being reviewed by Google)
    • Display available recording storage space in "Google Live Channels" DVR screen. (Request being reviewed by Google)
    • Add indicator on the DVR recording playback box that notifies when a recording failed due to poor signal. (Request being reviewed by Google)
    • Add internet EPG for channels in multiple TV Markets. (Request being reviewed by Google)
    • Add extra recording time before and after a scheduled program if it goes over the scheduled time. (Request being reviewed by Google)
    • Add a feature to schedule only new episodes of a series recording. (Request being reviewed by Google)
    • Add a feature that returns user to EPG or DVR Screen after scheduling a series or deleting a recording (Request being reviewed by Google)

    • To report bugs and issues in the "Google Live Channels App", submit request directly to "Google Live Channels" by sending an email to apps-help@google.com and write “Live Channels” in the subject line. To include 'data logs' to help Google address your issue, 'Send Feedback'. 

 

 

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