We've found that occasionally, while customers are trying to setup their TV or AV Receiver, the CM-7500XRC2 remote gets out of sync and will no longer command the DVR+. Please try the following:
1. Press and hold the Setup button until the power light on the remote flashes 2 times.
2. Enter 9, 7, 7 on your remote and the power on/off button will now blink 4 times.
3. Press and hold the Setup button again until the power light on the remote flashes 2 times.
4. Enter 9, 8, 0 and the power on/off button will now blink 4 times.
5. Repeat steps 3 & 4 two more times.
6. Press and hold the Setup button until the power light on the remote flashes 2 times.
7. Enter 9, 7, 7 and the power on/off button will now blink 4 times.
8. Now test your remote Power off/on function.
9. If still not obeying commands, then repeat steps 6 & 7.
10. Test remote and if still not obeying commands, repeat 6 & 7 and test.
11. Repeat 6 & 7 again if needed.