Please make the following changes to your settings. Keep your internet connected.
- Change your zip code setting to 00000.
- On your remote control, press Menu.
- Now select 'Settings' then 'Time & Date'
- 'Zip Code' should be Orange. Press OK on the remote and the first digit of the zip code will turn orange.
- Using the numbers on the remote control, enter the five 0's.
- Navigate down to 'Time Zone' & Press OK>Navigate to your 'time zone' & Press OK.
- If "Auto Time and Date" has the yellow dot, then just press the exit button on your remote.
- If you won't be keeping the internet connected, then 'disable' Auto Time & Date
- If "Auto Time & Date" does not have the yellow dot, and your internet is connected, navigate to 'Auto Time & Date' and press OK>When the dot becomes yellow, press 'Exit' button on your remote.
- Go back to 'Time & Date'
- Confirm 'time zone', 'date' and 'time' are correct. Then press the exit button.
- You'll now be receiving the 'guide data' from the TV signal.
- You'll no longer see 'network icons' just to the left of the channel numbers.
- The icons will be replaced with a white outline of a TV.
- Now use the 'channel up +' button to go through each channel to trigger the guide data download.
- Going forward the guide data download, should be triggered automatically.
- If you are setting up a 'Series' recording, and the guide shows 'Unknown Event', then you'll need to set it up as a 'manual recording'.
- You can find the detailed instructions to set up a 'Manual Recording' on the DVR+ right here.