How do I record a program when I do not have Guide information in my Stream+?

If you do not have the internet connected to your Stream+, all channels will have 'limited recording options'. Series recordings will not be an option. 

You must first confirm that the Date, Time, and Time Zone are all set correctly. 

  1. Press the "Home" button on the remote control.
  2. Navigate down to "Settings" and select it.
  3. Navigate down to "Date & Time" and select it.
  4. Select "Automatic Date & Time" and set to 'OFF'.
    1. Only do this if you do not have your Stream+ connected to the internet. 
  5. Navigate down to 'Set Date' and select it.
  6. First navigate up or down to highlight the correct 'Month'.
  7. Navigate to the right, then up or down to highlight the correct 'date'.
  8. Navigate to the right and highlight the correct 'year'. 
  9. When the date is correct, press the "ok" button to return to the 'Date & Time' menu.
  10. Navigate down to "Set Time Zone" and select it.
  11. Select your time zone with the OK button.
  12. Double check that the Time zone remains correct in the 'Date & Time' menu. If not, select it and set it again. 
    1. You must set the 'Time Zone' prior to setting the Time.
  13. Navigate UP to "Set Time" and select it. 
  14. Navigate up/down to select the correct hour.
  15. Navigate right, then up/down to select the correct minute.
  16. Navigate right, then up/down to select AM/PM.
  17. When the time is correct, press the "OK" button. 
  18. Now confirm that that the Date, Time and Time Zone are correct in the 'Date & Time' menu. 
  19. Press the 'Guide' button and confirm that the date and time are correct. 
  20. Select a channel (In the guide) that you want to watch or to setup a recording.
    1. This will trigger a download of the available guide data info for that channel. 
    2. Allow about a minute to download the info.
    3. You can expect to get 'up to' 24 hours of 'PSIP' program guide info. 
    4. You may get less than 24 hours, or possibly, no guide info. The amount of info provided is determined by the TV station engineers. 
      1. However, even if the Station does send out more than 24 hours of guide data, if you do not have your Stream+ connected to the internet, you will only see 24 hours of guide data.
    5. The guide will show no 'network icons.
    6. The guide will show available 'Call Letters'. 
    7. If the Date, Time, and Time Zone are not set correctly, you will not have the above options available.
  21. Once there are 'program titles' present in the guide, you can highlight and select them. 
  22. You can record that one episode.
    1. The 'Series Recording' option is not available unless the internet is connected to your Stream+.
    2. The 'Voice Search' is not available unless the internet is connected to the Stream+.
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