The Live Channels Program Guide in my Stream+ is not showing all of the channels that it scanned in.

There could be multiple reasons why you are not seeing all of you channels in the guide.

1. Program Guide is not in "All Channel" category.

  • Press the guide button. 
  • Now navigate to the left and you will see the blue guide categories banner on the left of the guide. 
  • If "All Channels" is not highlighted, you will not see all of your channels in the guide.
  • Navigate up to "All Channels" so it is highlighted.
  • Navigate right to the Live Channels program guide.
  • You should now see all channels in your guide.   

2. Some channels may have been hidden.

  • While watching live TV, press the OK button on the remote control.
  • Navigate down to 'TV Options' and select it.
  • Navigate right to 'Settings' and select it.
  • Navigate to 'Customize Channel Lists' and select it.
  • As you navigate through the channels, that specific channel that you highlight will appear in a small PIP on your screen.
  • You can now 'de-select' any unwanted channels. (Blue Check mark will disappear.) 
  • If you change your mind, you can re-select that channel.

3. All of my TV channels are missing from the Live Channels program guide after I did a new channel scan.

  • Follow the instructions in #2 above.
  • Select all of the channels that you want to appear in your Live Channels Guide.

4. All of my PlutoTV channels have disappeared  from my Live Channels program guide. 

  • Follow the instructions in #2 above.
  • Select all of the channels that you want to appear in your Live Channels Guide.

5. If you still are missing PlutoTV guide information follow this instruction.

  • Watch a live TV channel. 
  • Press the OK button. 
  • Navigate down to TV Options.
  • Navigate right to Settings and select it.
  • Highlight Channel Sources and select it.
  • Highlight "PlutoTV" and select it.
  • Navigate right to 'Done'.
  • If you have loaded other apps, (PlutoTV, Haystack, Cumulus, etc, and they are no longer in the guide, then highlight and select that source. Then select Done.
  • The guide should begin to populate those channels. 

 

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