I changed the Storage on my Stream+ and now I cannot record. (CM-7600)

Changing Storage Device;

Follow the instructions found here. An instructional video can be found here

If that does not resolve the issue, then you will need to perform a Factory Data Reset. Make sure that the new Storage Device is connected and the old Storage Device is removed. You can find the instructions for a Factory Data Reset here

We've completed initial testing with a number of External Hard Drives (EHD's). We've been in contact with dozens of customers that are using new EHD's and it appears that the Stream+ is more reliable when using EHD's. 1 Terabyte EHD's are very commonly used.   

Even though we expect most all External Hard Drives to work with the Stream+, there will always be exceptions. At this time there are only 6 models that we know have caused issues.

  1. Seagate GoFlex series.
  2. Verbatim 2tb SNS2TB 2TB 'Store And Save' SNS ,
  3. Toshiba 2TB, HDTB420XK3AA
  4. Toshiba 2 TB HDTW220XS3AA
  5. Western Digital 2TB WDBU6Y0020BBK
  6. Western Digital 2TB WDBKUZ0020BBK

We do have a substantial amount of experience with one External Hard Drive that works very well with the stream+. That is the Western Digital 1TB WDBUZG0010BBK-WESN.

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