I cannot pause live TV or record on my Stream+. (CM-7600 CM7600)

Have you tried more than one storage device? External Hard Drive? Another SD card? If yes, then you'll need to do the procedure at the link below. 

I cannot record after I changed the Storage Device in my Stream+ (CM-7600 CM7600) 

If you have never installed a storage device into your Stream+, you'll find the instruction here

If you've installed one Storage Device, then you should see the following.

  • Press Home button.
  • Navigate down to Settings and select it.
  • Navigate down to Storage and Reset and select it.
  • Do you see your Storage Device in this screen? If you do see your  Storage Device on that screen, select it.
  • Navigate to 'Eject' and select it.
  • You'll see a screen 'Eject Device Storage. Your choices are Cancel or Eject. Choose Eject.
  • You should see a screen '[your storage device name] Storage Device removed'. Then a quick message '... Storage Device is safely ejected'.  Select OK.
  • Now in 'Storage and Reset' category in the menu should also say '... Storage Device is safely ejected'.
  • Physically remove your storage device. 
  • Now press 'Home' and then 'Guide' and watch a TV program.
  • Physically connect/install your  Storage Device. Within a few seconds you will briefly see a message, 'storage device reconnected'.
  • Press OK while watching a live TV program and now you should see "Play Controls" just above 'Channels'.
  • Select 'Play controls' and you should now be able to pause rewind, record, etc. 
  • You can also press the 'Pause' button on your remote control as a test.
  • If you still cannot pause or record, then you should likely perform a Factory Reset.
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