I cannot pause live TV or record on my Stream+. (CM-7600 CM7600)

Have you tried more than one storage device? External Hard Drive? Another SD card? If yes, then you'll need to do the following procedure at the link below. 

I cannot record after I changed the Storage Device in my Stream+ (CM-7600 CM7600) 

If you've only installed this one Storage Device, then you should see the following.

  • Press Home button.
  • Navigate down to Settings and select it.
  • Navigate down to Storage and Reset and select it.
  • Do you see your Storage Device in this screen? If you do see your  Storage Device on that screen, select it.
  • Navigate to 'Eject' and select it.
  • You'll see a screen 'Eject Device Storage. Your choices are Cancel or Eject. Choose Eject.
  • You should see a screen '[your storage device name] Storage Device removed'. Then a quick message '... Storage Device is safely ejected'.  Select OK.
  • Now in 'Storage and Reset' category in the menu should also say '... Storage Device is safely ejected'.
  • Now press 'Home' and then 'Guide' and watch a TV program.
  • Install your  Storage Device. Within a few seconds you will briefly see a message, 'storage device reconnected'.
  • Press OK while watching a live TV program and now you should see "Play Controls" just above 'Channels'.
  • Select 'Play controls' and you should now be able to pause rewind, record, etc. 
Have more questions? Submit a request