Stream+ Missed a Scheduled Recording (CM-7600)

If your Stream+ missed a scheduled recording, then it's possible that there was a tuner conflict. A conflict is when there are more than 2 programs scheduled to record or overlap at the beginning or end of another program scheduled to record. 

To check for future Conflicts press the DVR button on your remote and navigate down to Schedule. Now, navigate to the right, where you see Full Schedule and select it. You will now be able to see all of the programs that are scheduled to record and also the programs that were scheduled, but have a Conflict. You can now reschedule and/or cancel recordings. 

If you see "Failed to tune to the channel" in Recording History, that would indicate that the Stream+ was not receiving that channels signal at the time of the scheduled recording. 

If you are using a powered antenna or powered antenna preamplifier in your system, there is a symptom that is becoming common. Symptom: I can only record while the TV is turned on. It has become quite common for preamplifiers to operate on 5vdc, and the amplifier/preamplifier arrives with a USB power cable. You have a choice to connect the USB power cable to the provided USB wall power adaptor(like a cell phone charger) or you can connect the USB power cable to an available USB port on your TV. If you have it connected to the available USB port on your TV, it is possible that the amplifier/preamplifier will lose power when you turn the TV off. 

In the scenario above, if you have programs setup to record and your TV is off--Your DVR may get poor or no TV signal and your recording could be of poor quality or no recording at all. 

NOTE: Live Channels is a Google implementation, in collaboration with Channel Master. Channel Master is not responsible for Live Channels functions or issues. All Guide data, logos, and images are provided by Google. Any Guide data issues & questions, and bugs should be reported to Google Support. 



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