Lip Sync or Audio Sync Issue on DVR+ (CM-7500)

If you experience audio sync issues, one or more of the following suggestions may correct the audio sync/lip sync symptoms.

Try to change the audio setting in the DVR+ to stereo only.

o To check or change your HDMI audio settings:
Please go to Menu>Settings>TV and Audio Setup>Digital Audio Setup>HDMI>Choose Stereo Only or Auto Stereo/Surround and exit.

o To check or change the Optical Digital Audio setting:
Please go to Menu>Settings>TV and Audio Setup>Digital Audio Setup>Optical Digital Audio>Choose Stereo Only or Multi-Channel and exit.

o To check or change Midnight Mode:
Please go to Menu>Settings>TV and Audio Setup>Digital Audio Setup>Midnight Mode>Choose On or Off and exit.

· Change the audio setting in the TV to disable Dolby surround, Dolby Vision, Dolby Atmos, etc.

· Some TV’s have an Audio Sync or Lip Sync adjustment in the TV's audio menu.

· If audio is processed through an AV Receiver, there are additional audio settings in the AV Receivers menu system to test.

 

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