1. Before updating Android system, please update “Updater” to version 11.0.2 by “Apps Download”. Press the “SETTING” key on the remote control -> “Apps” -> Apps Download -> “Open”, reference to below picture: (Note: You will need to connect the device to the Internet to see this and keep the device connected until the update is successful)
2. Select APP “Updater” (Version 11.0.2), as following:
Press the “SETTING” key on the remote control -> “Apps” -> Updater, reference to below picture:
3. Select “CHECK SYSTEM UPDATE” as following picture:
4. Then select “UPDATE IMMEDIATELY” to start Android OTA update as shown below:
5. The following status indicates that the system is being updated. Please do not interrupt the power supply.
6. The system update is complete, press "OK" to proceed to the next step:
7. After Reboot:
Once the device reboots, please allow 2-3 minutes for the device to check if the update was successful. After the update, the device will have the NextGenTV app - version 2.8.17. The NextGenTV App will start and it will prompt you to scan your channels.
8. Check system information as following:
Press the “SETTING” key on the remote control -> “Device Preferences” -> “About”. Then use the arrow keys to move the cursor to the bottom and check the field "Android TV OS build" to confirm the Android system information as following: