CM-7000PAL hard drive makes a clicking noise.

Symptom

CM-7000PAL hard drive makes a clicking noise.

Cause

This is normal. Just as with hard drives in computers, files can be stored on the hard drive in many different ways, causing the drive to work harder to find and display the recorded program on the television. The clicking is the hard drive searching for information.

Prevention

This can not be prevented.

Troubleshooting

1. If the receiver is squealing, buzzing or interfering with watching or hearing programming, please call 1-877-746-7261 option 3 for assistance. A drive that clicks repeatedly (i.e. more than 5 continuous clicks) accompanied by DVR freezing should be replaced.

2. If the problem persists please contact us or a local independent retailer for additional assistance.