Why am I getting a "Signal Lost" message on the TV screen when antenna is connected to DVR+

Please ask your installer or qualified installation engineer check that the antenna is in good condition and have no visible signs of damage. Check that the cable(s) between the antenna and the DVR+ are properly connected. If you have an older antenna, we always recommend that your consult a professional installation engineer for any issues connected with antenna system set-up.

 

If you see "No Signal" message, you must confirm if your TV or your DVR+ is generating that message.

DVR+ Lost Antenna Signal Screen is Different than a "No Signal" screen generated by a TV.

If you see a "No Signal" on your TV screen, then it is not being generated by the DVR+.

The following describes the screen generated by the DVR+ if you lose signal reception.

The top of the screen will show "Signal Lost". Under that, you'll see a Circle with a yellow exclamation mark. Next to that circle you'll see this message; "Unfortunately your device is receiving a weak or no signal. Please check that your receiver is properly connected to the antenna. You can still watch your recordings. Steaming services and internet channels (If activated) are still available with an internet connection."

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